How We Relocated a Creative Agency's Entire IT Setup Over a Single Weekend

About the Business

Our client is a creative and branding agency based in East London, producing campaigns for major consumer brands. With around 60 staff across design, production, account management, and development teams, the agency depends on high-performance workstations, large file transfers, and seamless video conferencing. Their Shoreditch office had been home for six years, but they had outgrown the space and signed a lease on a significantly larger premises in Clerkenwell.

The Challenge

The move itself was straightforward logistically, but the IT component was the part that kept the managing director awake at night. The agency could not afford to lose a single working day. Client deadlines do not pause for office moves, and several major campaigns were in active production. The existing IT setup had grown organically over six years. Network cabling ran through walls and ceiling voids with limited documentation. The server rack housed a mix of switches, patch panels, and a NAS unit that no one had fully mapped. Wi-Fi coverage was patchy and relied on consumer-grade access points placed wherever signal was weakest. VoIP phones were configured to the old address, and the internet circuit was tied to the Shoreditch premises. The new office was a blank canvas. It had power and basic Cat5e cabling, but nothing else. The agency needed a full network build, Wi-Fi deployment, workstation setup for 60 people, VoIP reconfiguration, and internet connectivity, all operational by 9am on Monday. Their previous IT contact had quoted three to four days of downtime. They came to us looking for a better answer.

Our Solution

The Outcome

The entire relocation was completed within the 48-hour weekend window. When staff arrived on Monday morning, every workstation was set up, every phone was working, and the network was running at three times the speed of the old office thanks to the new structured cabling and enterprise Wi-Fi. Not a single working day was lost. Client deadlines were met without interruption, and the agency's production team was rendering and uploading large files faster than they ever had before. The managing director, who had expected at least some chaos, described the morning as eerily smooth. The feedback from staff was overwhelmingly positive. The Wi-Fi worked everywhere, including the basement kitchen and the rooftop terrace. Video calls no longer froze or dropped. The open-plan layout, which could have been a connectivity challenge, was fully covered by properly positioned access points. The agency now has a properly documented, professionally installed network infrastructure that will scale with them as they grow. And they have a standing relationship with an IT partner they know they can trust when the stakes are high.

Services Provided